Privacy Policy
At OnTheGo by MtejaPro, we take your privacy seriously. This policy explains how we collect, use, and protect your information when you use our WhatsApp-based business tools.
1. Information We Collect
We collect information that you and your team provide through WhatsApp conversations when the OnTheGo bot is active. This includes:
- WhatsApp phone numbers and profile names.
- Business data such as customer names, invoice amounts, and task descriptions.
- Command instructions sent to the bot.
2. How We Use Information
Your data is used solely to provide and improve our services, including:
- Structuring your chat data into organized business records.
- Generating reports and insights for your business dashboard.
- Maintaining your secure business records (Invoices, Customers, Tasks).
3. Data Protection
We implement industry-standard security measures to protect your data. Sensitive information like API tokens is encrypted at rest using high-standard encryption protocols. Your data is private to your tenant and is never shared with third parties.
4. Meta Data Handling
As a WhatsApp Cloud API partner, we adhere to Meta's developer policies. We only process data required to execute your business commands and fulfill your requests.
5. Your Rights
You have the right to access, update, or delete your business data at any time through your MtejaPro dashboard or by contacting our support team.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@mtejapro.com.